Everything people ask before subscribing.

Within roughly 20 km of our Lingarajapuram kitchen, in the pincodes our delivery partner Borzo covers. Enter your address at signup and we'll confirm instantly whether you're in range.

We'll take your address and tell you as soon as we reach you. We'd rather say no than deliver something lukewarm.

Lunch dispatches between 11:00 and 11:30 and reaches you within the hour, ninety minutes at the outside. Dinner follows the same pattern in the evening.

Yes. Save multiple addresses — office on weekdays, home on weekends — and switch between them.

Three tiers — 3P (Budget Friendly), 7P (Standard) and 9P (Premium) — billed on fixed 15-day cycles: Cycle A runs the 1st to the 15th, Cycle B the 16th to the end of the month. Weekends aren't charged.

9P Premium is the full nine items: Main Course, Veg Curry, Sabzi, Dal/Sambar, Raita, Pickle, Papad, Roti and Dessert. 7P Standard is the same box with Roti and Dessert dropped. 3P Budget Friendly is the three essentials — Main Course, Veg Curry and Sabzi.

Yes, and each slot can be switched on or off independently within an active subscription.

Full payment for a cycle must be cleared 3 days before it starts — by the 28th for Cycle A (1st–15th) and by the 13th for Cycle B (16th–end of month) — so the kitchen can plan procurement and headcount.

Individuals pay a delivery fee. Groups under twenty at one address split it equally. Companies above twenty employees pay nothing.

Two ways. To change your box for good, update your tier from your dashboard — that applies from the next 15-day cycle, so kitchen allocations stay accurate. For a single day, open the menu calendar and change that day's box before 10:00 PM the evening before; the day is charged at whatever box you pick.

Yes — the full cycle is published in advance. Open the calendar and scroll through every day before you commit.

Over 100 dishes rotate across a strict 22-delivery-day cycle, nine slots a day. Saturdays and Sundays are not operating days.

Green box and green cover for veg, red for non-veg, with no exceptions. The same colour code appears in the app.

Every box is microwave and oven safe, so a late meeting doesn't mean a cold lunch.

Not yet. Lunch and dinner only, so we can do both properly.

No. To maintain high-quality cooking at scale, meals are curated from our 100+ dish library on a strict 22-delivery-day rotation. The items are automated based on your plan (3P, 7P or 9P), so manual dish picking or swapping is not available.

We source all produce fresh from the market daily. If an item fails our quality check or faces severe supply shortages, our chef swaps it with an equivalent dish. When this happens, we send a notification via your web app dashboard and SMS before 10:00 PM the night before.

Pause any delivery day before 10:00 PM the previous evening. You get a maximum of 3 pauses or 5 total paused days per calendar month. The day isn't lost — that day's balance is credited to your SF Wallet.

A pause usually means a box is still out with you and food or delivery capacity is already committed. The minimum balance keeps that covered so nothing has to be chased later.

A flat ₹100/- cancellation fee is deducted when you terminate an active cycle, and the remaining balance returns to your wallet. The exact figure is shown on screen before you confirm.

When you pause a meal within the allowed limits, the balance for that specific day is credited to your SF Wallet. This credit is automatically adjusted and deducted from your payment for the next 15-day cycle.

No. The pause limit — 3 pauses or 5 total days per month — resets completely on the 1st of every calendar month. Unused pause allocations do not roll over.

Top it up by UPI, card, net banking or a digital wallet. Each day's meal is deducted automatically and every movement appears in a running statement.

No. We don't store card details and there's no auto-debit mandate. You'll get a WhatsApp reminder before your plan ends and renew with one tap.

It simply lapses. No surprise charge, no penalty — you resubscribe whenever you're ready.

Our procurement system relies on advance counts to buy fresh ingredients. If payment isn't received 3 days prior — by the 28th for Cycle A or the 13th for Cycle B — your delivery subscription is temporarily paused for that upcoming cycle. You can reactivate it for the following cycle by clearing the dues.

The reusable steel tiffin. Half of it — ₹250 — is refunded when the box comes back in usable condition.

Just leave it out. Tomorrow's delivery collects yesterday's box on the same trip, so there's nothing to arrange.

The deposit covers it. Repeated non-returns are flagged and the refundable half is forfeited.

Your company signs up once with a GSTIN and headcount, picks a plan for the team, and gets one consolidated delivery and one monthly invoice.

Above twenty employees it's waived entirely. Between three and twenty at one address, the fee is split between everyone.

Yes. Each person verifies with an OTP and sets veg or non-veg and their box size themselves — the company just pays.

Three working days from sending us your numbers to the first delivery at reception.

For corporate employee packages managed under a single corporate contract, custom cancellation terms apply as per your corporate MOU. For individual corporate employees paying separately, the standard flat ₹100/- cancellation fee applies upon terminating an active cycle.